OUR MAIN SERVICES
Concept development and optimization
There are many elements to consider when you launch a concept, develop an idea or simply want to rethink your business.
Your idea was so clear but the realization seems far more complex?
You feel like you’re not using the full potential of your business?
An outside perspective is often what you need in those circumstances.
- We conduct in-depth audits and analyses to identify the strengths and weaknesses of your business.
- You can count on more than 20 years of experience and our extended network.
- We help you identify strategic partners and strengthen your relationships with them, optimize your marketing and communication strategies
- Menu-engineering: did you know that most of your customers will only grant you 102 seconds of their attention? We make sure that you use those efficiently.
- You have identified your target group but can’t separate the good from the bad, the cosmetic from the essential when it comes to your drink menu? We will advise you on the most suitable products for your business, according to your needs and objectives.
- We will take a close look at all stakeholders, partners, suppliers, employees and analyze whether they strengthen your project or not. Habits shouldn’t be the only reason you collaborate with someone or do something.
- We see technology as a support, a partner which will allow you to focus only on your core business. We will only use it where and when necessary.
Marketing
Marketing is an essential part of your business operations still it is often overlooked. No time for that, right? Wrong! Every decision you take (or don’t take) will have an impact on your business.
Elements as simple as your menu, the tone of voice you use, your online visibility and the interactions with your guests are fully part of your guests’ experience and will influence your profitability big time.
But you are right: those elements should have a minimal impact on the core of your business.
The solution: You focus on your strengths, we take care of the rest.
- Together with our partners, we will create top-class marketing strategies. This will usually involve devising marketing campaigns and social media strategies that we’ll analyze and adjust to maximize engagement and revenue.
- Our services include:
- Website creation and/or refreshment according to your real needs
- Lost when it comes to have a strategic approach of SoMe (Social Media)? We have you covered
- Menu engineering and design (two separate disciplines)? We will teach you everything we know.
- You are pretty proud of your cellphone’s pictures but would like once and a while (special events, new menu, …) the service of a professional photographer? Just ask …
- You want to interact with your guests but don’t have the time? You would loved to but don’t found the inspiration the last months? We will provide you a tailormade assistance.
Training and coaching
Most of the time, the source of a problem is simply a lack of information, a deficiency in the communication flow.
What is the interest of a new process, if the person who should apply it isn’t aware of it or doesn’t know why the change has been made?
- We will create tailormade trainings to help your teams improve their skills, use the new tools and/or become familiar with the latest trends in the industry.
- The more you know about something the more you will feel confident talking about it. Right? We organize product training and workshops to help you and your staff better understand the features and benefits of different brands and the best ways to propose them to your guests.
- The team is strong, you feel confident but on one aspect of your game you feel you could use some support or advice? Great. We propose one-on-one coaching sessions to help professionals like you and your staff develop their leadership, communication and creativity.
Let's Collaborate!
Schedule a consultation today
WE’RE EXCITED TO MEET YOU AND HELP YOU UNLOCK THE FULL POTENTIAL OF YOUR HOSPITALITY BUSINESS.
